Client Name: Exeter Leukaemia Fund Industry Sector: Not for Profit Location: Exeter Contact: Samantha Peacock Job Title: Business Manager Date: 19th April 2021
Client Background: Exeter Leukaemia Fund (ELF) is a registered charity providing vital support to patients with blood cancer and related conditions who attend the Haematology Centre at the Royal Devon and Exeter Hospital (RD&E). Elf aims to lighten the load, supporting families affected by blood cancers and disorders across the Southwest. Over the years, they have funded the following projects:
Construction of the RD&E Hospital Haematology Centre
An extension of Yarty Ward with a critical care family suite
Specialist equipment and fittings for the Haematology Centre
Haematological research projects
Accommodation for families near to the RD&E Hospital
ELF-funded positions at the RD&E Hospital, including clinical nurse specialists and generic therapists
Alongside funding vital projects, they also offer day to day services to support patients and families.
Overview: IT Champion have been delivering unlimited IT support for ELF for a few of years. Recently the organisation wanted to replace an ageing server infrastructure that they accessed via remote desktop. Additionally, the organisation’s data needed re-structuring and they also wanted to transition to a Microsoft Teams voice phone system. Key elements of their requirements included:
Replacement of old on-premise server with a cloud-based system
Migration to Microsoft Teams for Telephony
User account rationalisation
Data access and structure reconfiguration and governance
Intranet for full time employees
Extranet for volunteers
Following a detailed discussion about the many different options available to replace their server infrastructure, IT Champion recommended that ELF migrate their data to Microsoft SharePoint Online. This would ensure that all users have secure access to their data from any location with an internet connection, with the added advantage of a new data structure, enhanced data governance and the ability to develop an intranet and extranet for collaboration.
Description: The project was managed by a senior IT Champion SharePoint Consultant. Key elements of the project included:
Decommission on-premise server
Migrate and restructure all data to SharePoint online
Implemented and configured Microsoft Teams for telephony and conferencing services
Ensure that user accounts were setup correctly
Set users devices for single sign on to Office 365 and SharePoint
Create a branded Intranet for announcements, news and collaboration
Create an Extranet hub for volunteers to access information
Redirect user’s documents to OneDrive
Delivery of bespoke training
The project was a huge success, and the organisation now benefits from a modern workplace IT environment that is logical, as well as easy to access and use. The utilisation of SharePoint online as a single location for all information and data has been invaluable in enabling staff to seamlessly work from any location.
Comments: It has been a pleasure working with IT Champion, who have remained professional throughout this project. The migration of data to Sharepoint has enabled the team to work more collaboratively, supported remote working and has ensured the storage of information is both accessible easy to manage. IT Champion have continued to support us beyond the implementation, where any adaptations or training have been required. They have been a delight to work with.
Sam Peacock – Business Manager
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