Client Name: Hammett Associates Industry Sector: Professional Services PC Users: <50 Users Locations: Exeter and Seaton, Devon Contact: Vineta Cable Job Title: Director Date: August 2019
Hammett Associates are accountants in Exeter and Seaton predominantly serving Devon and the South West, but with clients throughout the UK. They provide exceptional accounts preparation, taxation, audit and advisory services geared towards owner-managed businesses, SMEs and individuals.
The practice is part of the next generation of accountancy firms, run by business people for business people. Their partners know what it is like to run a business, as they have first-hand experience of it. They have also gained significant experience as a result of helping clients face a multitude of challenges.
They offer commerciality and the personal service you would expect from a smaller firm, but with the knowledge and range of services gained from experience in a larger practice.
Hammett Associates were looking for a new IT partner with a proven track record of providing managed IT services to businesses of all sizes. They additionally wanted to replace two aging servers that ran multiple virtual machines and update their PCs with new hardware and Windows 10.
Following a detailed consultation period, IT Champion were selected by Hammett Associates to provide IT support to the practice. A senior IT Champion engineer managed the entire onboarding process by working closely with the practice to ensure a smooth hand over from their previous IT Partner.
The practice had 2 old physical servers running 3 Virtual Machines. IT Champion replaced both of the existing servers with a single server capable of running all 3 Virtual Machines. Two of the three Virtual Machines were re-provisioned and the other was live migrated as it did not need rebuilding because it was running a newer version of Windows Server. IT Champion migrated all server rolls and data across to the new Virtual Machines. The practice’s main business application (CCH) was migrated to a new Virtual Machine.
Once the server deployment was completed a new Windows 10 PC image with all the required desktop software installed was created for testing. Hammett Associates then signed off the PC image and it was used to rapidly build new Windows 10 PCs to replace all Windows 7 PCs.
Parts of this project were carried out outside of business hours to minimize downtime for Hammett Associates. The project was a great success and was delivered on time and to budget.
The whole of the project was carried out in timely and professional manner with very little disruption to the practice. We received considered advice relating to the hardware and assistance with transfer of specialised software applications. Overall it was a very positive experience and I would not hesitate to recommend IT Champion to anyone who is looking for IT support.
Vineta Cable - Director
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