Radmore & Tucker Case Study

By admin • August 4, 2017

Case Study: Business Relocation and Managed IT Services

Client Name: Radmore & Tucker

Website: https://www.radmoretucker.co.uk/
Industry Sector:
Garden & Forestry Equipment Supplier
PC Users: Under 50
Location: Exeter  
Contact: Kieran Powell
Job Title: General Manager
2016 to present day

Client Background:

Radmore & Tucker is a family run business based in Exeter. The company was founded in 1955 and it has over 50 years of experience selling garden and forestry equipment to individuals and businesses. They supply a range of products from over 25 manufacturers, with a distribution network covering the entire UK. Radmore & Tucker are ideally placed to fulfil every forest and garden machinery need, whilst maintaining a level of service, professional expertise and an attention to detail seldom experienced these days.


When Radmore & Tucker approached IT Champion they had decided to move from their existing IT support provider and were also about to start a critical business relocation project.

The business had been operating in the same building for over 60 years and a new purpose built showroom and warehouse facility on the outskirts of Exeter would allow the company to expand and streamline its operation. To coincide with the relocation project Radmore & Tucker wanted to transform and modernise its business systems and work with a local IT partner with a proven track record.


IT Champion were selected by Radmore & Tucker to help deliver a number of important IT projects during a critical time for the business. The relocation to new premises, coinciding with a business systems transformation and migration to an industry standard ERP and EPOS system, meant that it was important for IT Champion to help insulate the operational risks facing the business.

The following IT projects were delivered on-time and to budget by IT Champion for Radmore & Tucker:

  • Plan and assist with the IT systems relocation to new premises
  • Build a new computer network at the new premises
  • Setup and reconfigure all IT systems
  • Assist with the migration to a new industry standard business system (IBCOS)
  • Provide IT support through Managed IT Services
  • Office 365 and email configuration
  • Data backup and storage configuration
  • Implement and test a revised disaster recovery and business continuity plan

Further Information:

If you’re looking for a customer focused IT partner contact us today!

IT Champion makes it simple for organisations looking for change by offering the very latest forms of proactive IT support, products and services to suit almost every budget. We would love the opportunity to discuss your IT strategy to see how we may be able to help.