Case Study: Rotamic Engineering

Matt Phillips By Matt Phillips • February 11, 2020

Replacing Windows 7 PCs

Client Name: Rotamic Engineering
Industry Sector: Engineering
PC Users: 20-30 Users
Locations: Exeter, Devon
Contact: Andy Snell
Job Title: Engineering Director
Date: September 2019

Client Background:

Rotamic Engineering Ltd is a specialist precision engineering company manufacturing a diverse range of components to customers in a variety of industrial sectors – primarily aerospace but also medical, laser instrument, high vacuum, defence, oil and gas.

Based in Exeter, Devon, Rotamic Engineering Ltd have been manufacturing precision machined components for over 40 years and have achieved AS9100, BS EN ISO9001, OHSAS 18001 and BS EN ISO 14001 certification. They are a team of dedicated and enthusiastic engineers, many with over 20 years of experience, and all of whom are key in meeting customer needs in terms of quality, performance and delivery.

Overview:

IT Champion have been providing Rotamic Engineering with industry leading managed IT services for over 5 years. Recently the business wanted to de-commission 20 PCs that were running Microsoft Windows 7. They wanted to replace all of the aging Windows 7 PCs before the Microsoft stopped supporting the operating system on January 14th 2020. You can find out more about this subject here: https://support.microsoft.com/en-gb/help/4057281/windows-7-support-will-end-on-january-14-2020

Description:

An IT Champion engineer worked closely with the business to provide a proposal to replace all 20 PC’s with new Lenovo PCs running Windows 10, SSD hard drives, i5 Intel processors and 8GB RAM.

The IT Champion engineer attended site in phases to avoid any major disruption to Rotamic’s working day and transferred all user profile preferences to their new PC. During the project the IT Champion engineer made sure that all users were working effectively on their new PCs and that they could access their usual applications and services. The project was a great success and now Rotamic have a fresh set of PCs that are fully support by Microsoft and IT Champion.

Comments:

IT Champion have been our IT support since 2014, during this time they have overseen the move of our servers when we moved premises, then migration from the old servers to one server that fitted the business needs, this work was all out of our working hours, so avoiding any disruption. Most recently we have had our PC’s upgraded to Windows 10, this was carried out within our working hours so that users were happy with the migration of the documents & devises, this was also done with the minimalist of disruption. IT Champion offer great a service and I would not hesitate to recommend them to anyone looking for IT support.

Andy Snell - Engineering Director

Further Information:

If you’re looking for a customer focused IT partner contact us today!

IT Champion makes it simple for organisations looking for change by offering the very latest forms of proactive IT support, products and services to suit almost every budget. We would love the opportunity to discuss your IT strategy to see how we may be able to help.