Case Study: Bridgwater & Taunton College

By admin • April 15, 2019

Remote Desktop Services with Azure MFA

Client Name: Bridgwater & Taunton College
Industry Sector: Education
PC Users: Approx. 16,000
Locations: Bridgwater and Taunton
Contact: Dave Foster
Job Title: Head of IT Services
Feb 2019

Client Background:

Bridgwater & Taunton College is located in the heart of Somerset, with main centres in Bridgwater, Taunton and Cannington. The College has an excellent reputation both regionally and nationally as a highly successful provider of education and training.

They do this by offering a broad and diverse range of subject and qualifications to suit the needs and learning styles of all students. The courses combine real-world experience with academic rigour and fantastic employability.


Bridgwater and Taunton College wanted to update their aging Windows Server 2008 R2 Remote Desktop Services (RDS) by replacing the hardware and operating system for the platform and improving security at the same time. They approached IT Champion for advice and wanted assistance with the specification and design of the solution, as well as providing technical consultancy through the deployment phase.


A senior IT Champion technical engineer worked closely with the IT Team at the college to plan the RDS upgrade. Following investigation, IT Champion recommended that the College virtualised a new Windows Server RDS 2016 platform and implemented Azure Multi Factor Authentication (MFA) for increased security.

The project was delivered on time and to budget. The updated RDS platform allowed the College to deploy the latest RD Web Access client using HTML 5, so that users could access their remote desktop from any web browser and device. With Azure MFA users are also prompted to confirm their credentials, which provides a much more secure method of authentication.


“We’ve worked with IT Champion for a number of years now, they have always been highly responsive and very helpful.  They were my first choice when looking for someone to advise and assist rolling out a new RDS solution.  The new RDS provides our students and staff with fast secure remote access using any web browser, that was the brief and it is a massive improvement over the old service.”
David Foster | Head of IT Services 

Further Information:

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