Case Study: IT Security Strategy & Outsourced IT Support
Client Name: Anonymous Government Agency Websites: N/A Industry Sector: Government PC Users: Under 50 Locations: Exeter Contact: N/A Job Title: N/A Date: 2016
This anonymous organisation is a Home Office approved online solution provider that provides essential solutions to employers throughout the UK. The organisation handles hundreds of thousands of transitions each year through a simple to use and operate online portal.
IT Champion were approached to discussed outsourced Managed IT Support when the organisation's IT Manager handed in his notice. The organisation was looking for a deeper breadth of knowledge, skills and capability than one individual could deliver whilst at the same time improving the effectiveness of their IT Provision and driving down costs.
Following a robust tender process, IT Champion was selected as their chosen partner to provide IT Support and expertise to the organisation. A key factor in this was IT Champion's industry leading Service Level Agreements (SLAs), its ability to reduce headline costs by nearly 60% and its ability to immediately implement cover to the organisation.
The organisation has subsequently implemented additional data protection measures, streamlined its IT Operation and has a roadmap for growth and innovation.
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